Answering Tough Calls

Brand: Heartbeat Academy

Product Code: 24

Price: $19.95

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* Training Acknowledgement:

I am accessing this resource in connection with my role within a life affirming (pro-life) Pregnancy Help Organization. I understand that this resource is intended for a pro-life audience and is considered off the record. Additionally, I understand that my registration may be subject to cancellation (with a full refund of any fees paid) by Heartbeat International at any time and for any reason. I understand that all media inquiries should be directed to: media@heartbeatinternational.org

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This training will walk through the first few minutes of a difficult call from an abortion minded or abortion determined caller. This training covers the very first questions a caller may ask about abortion and the services you provide, as well as covers active listening skills, and handling abortion determined callers.

This training should take approximately one (1) hour to complete. A copy of Heartbeat International's Talking About Abortion Manual is not required, but may be useful as it will cover additional information useful for sharing with these caller.